Students Policy
Students Policy
Welcome to your learning journey with Ahlan Quran! Below are some helpful guidelines to keep everything organized and clear.
Free Trial
We offer a 100% FREE trial for our tutoring classes — no conditions attached! You are welcome to continue after the free trial if you find it beneficial.
Attendance Policy
Be On Time
The teacher will begin the class exactly at the scheduled time. If the student is not present, the teacher will wait for the full class duration. However, the session will be marked as an “unexcused absence”, and no make-up class will be provided.
If the Teacher is Absent
If the teacher is not present in the online meeting room, please email both:
The teacher's official institute email
CC: support@ahlanquran.com
We will address the issue promptly.
If a teacher misses a class, with or without an excuse, a make-up class will be scheduled within one month at the student's convenience, free of charge.
Absences (Missed Classes)
Students must inform the teacher at least 2 hours in advance to avoid the session being marked as an “unexcused absence.”
If no notice is given at least 2 hours prior, no make-up class will be offered.
Make-up sessions must be scheduled after the missed class and held within one month.
Short-Notice Cancellations with Make-Up Eligibility
Accepted in the case of:
Sudden illness
Death in the family
Technical issues
Provided the student contacts the support team to report the situation in time, we will then reschedule the class accordingly.
Money-Back Guarantee
We are committed to providing a meaningful and effective Quran learning journey.
If the program does not meet your expectations, simply email support@ahlanquran.com within the first 7 days of the month, and we will process your refund — no questions asked.
Your satisfaction matters to us.
Payment Policy
To keep your learning experience uninterrupted:
Please complete your monthly payment between the 25th and 28th of each month.
Payment should be made through the institute’s official payment method before the new month begins to secure your spot.
Thank you for being part of the Ahlan Quran family!
Official Communication with Teachers
To ensure a smooth and professional experience, all communication with your teacher must be through their official institute email — not personal messaging apps or contacts.
Benefits:
Clear & Organized communication
Privacy & Boundaries for everyone involved
Better support from the institute when needed
Let’s keep things respectful, safe, and structured.
Feedback & Complaints
We value your experience and are here to support you.
If you have any feedback or complaints, please email support@ahlanquran.com with the subject line: "Feedback or Complaints" and we’ll respond promptly.
Your input helps us grow and improve!
May Allah enlighten us through the Quran and grant us the ability to continue learning and teaching it.
– Ahlan Quran
Contact us via WhatsApp easily
Scan this QR code to chat with us on WhatsApp with no need to copy numbers or use WhatsApp for web.
Head Office
312 W 2ND ST Pmb
5345 Casper, WY
82601 , USA
Branch Office
Edmonton, Canada
Branch Office
Cairo, Egypt
Supported Payment Methods
© 2025 Ahlan Quran. All rights reserved.
Cookies
Students Policy
Students Policy
Welcome to your learning journey with Ahlan Quran! Below are some helpful guidelines to keep everything organized and clear.
Free Trial
We offer a 100% FREE trial for our tutoring classes — no conditions attached! You are welcome to continue after the free trial if you find it beneficial.
Attendance Policy
Be On Time
The teacher will begin the class exactly at the scheduled time. If the student is not present, the teacher will wait for the full class duration. However, the session will be marked as an “unexcused absence”, and no make-up class will be provided.
If the Teacher is Absent
If the teacher is not present in the online meeting room, please email both:
The teacher's official institute email
CC: support@ahlanquran.com
We will address the issue promptly.
If a teacher misses a class, with or without an excuse, a make-up class will be scheduled within one month at the student's convenience, free of charge.
Absences (Missed Classes)
Students must inform the teacher at least 2 hours in advance to avoid the session being marked as an “unexcused absence.”
If no notice is given at least 2 hours prior, no make-up class will be offered.
Make-up sessions must be scheduled after the missed class and held within one month.
Short-Notice Cancellations with Make-Up Eligibility
Accepted in the case of:
Sudden illness
Death in the family
Technical issues
Provided the student contacts the support team to report the situation in time, we will then reschedule the class accordingly.
Money-Back Guarantee
We are committed to providing a meaningful and effective Quran learning journey.
If the program does not meet your expectations, simply email support@ahlanquran.com within the first 7 days of the month, and we will process your refund — no questions asked.
Your satisfaction matters to us.
Payment Policy
To keep your learning experience uninterrupted:
Please complete your monthly payment between the 25th and 28th of each month.
Payment should be made through the institute’s official payment method before the new month begins to secure your spot.
Thank you for being part of the Ahlan Quran family!
Official Communication with Teachers
To ensure a smooth and professional experience, all communication with your teacher must be through their official institute email — not personal messaging apps or contacts.
Benefits:
Clear & Organized communication
Privacy & Boundaries for everyone involved
Better support from the institute when needed
Let’s keep things respectful, safe, and structured.
Feedback & Complaints
We value your experience and are here to support you.
If you have any feedback or complaints, please email support@ahlanquran.com with the subject line: "Feedback or Complaints" and we’ll respond promptly.
Your input helps us grow and improve!
May Allah enlighten us through the Quran and grant us the ability to continue learning and teaching it.
– Ahlan Quran
Contact us via
WhatsApp easily
Scan this QR code to chat with us on WhatsApp with no need to copy numbers or use WhatsApp for web.
Head Office
312 W 2ND ST Pmb
5345 Casper, WY
82601 , USA
Branch Office
Edmonton, Canada
Branch Office
Cairo, Egypt
Supported Payment Methods
© 2025 Ahlan Quran. All rights reserved.
Cookies
Students Policy
Students Policy
Welcome to your learning journey with Ahlan Quran! Below are some helpful guidelines to keep everything organized and clear.
Free Trial
We offer a 100% FREE trial for our tutoring classes — no conditions attached! You are welcome to continue after the free trial if you find it beneficial.
Attendance Policy
Be On Time
The teacher will begin the class exactly at the scheduled time. If the student is not present, the teacher will wait for the full class duration. However, the session will be marked as an “unexcused absence”, and no make-up class will be provided.
If the Teacher is Absent
If the teacher is not present in the online meeting room, please email both:
The teacher's official institute email
CC: support@ahlanquran.com
We will address the issue promptly.
If a teacher misses a class, with or without an excuse, a make-up class will be scheduled within one month at the student's convenience, free of charge.
Absences (Missed Classes)
Students must inform the teacher at least 2 hours in advance to avoid the session being marked as an “unexcused absence.”
If no notice is given at least 2 hours prior, no make-up class will be offered.
Make-up sessions must be scheduled after the missed class and held within one month.
Short-Notice Cancellations with Make-Up Eligibility
Accepted in the case of:
Sudden illness
Death in the family
Technical issues
Provided the student contacts the support team to report the situation in time, we will then reschedule the class accordingly.
Money-Back Guarantee
We are committed to providing a meaningful and effective Quran learning journey.
If the program does not meet your expectations, simply email support@ahlanquran.com within the first 7 days of the month, and we will process your refund — no questions asked.
Your satisfaction matters to us.
Payment Policy
To keep your learning experience uninterrupted:
Please complete your monthly payment between the 25th and 28th of each month.
Payment should be made through the institute’s official payment method before the new month begins to secure your spot.
Thank you for being part of the Ahlan Quran family!
Official Communication with Teachers
To ensure a smooth and professional experience, all communication with your teacher must be through their official institute email — not personal messaging apps or contacts.
Benefits:
Clear & Organized communication
Privacy & Boundaries for everyone involved
Better support from the institute when needed
Let’s keep things respectful, safe, and structured.
Feedback & Complaints
We value your experience and are here to support you.
If you have any feedback or complaints, please email support@ahlanquran.com with the subject line: "Feedback or Complaints" and we’ll respond promptly.
Your input helps us grow and improve!
May Allah enlighten us through the Quran and grant us the ability to continue learning and teaching it.
– Ahlan Quran
Contact us via
WhatsApp easily
Scan this QR code to chat with us on WhatsApp with no need to copy numbers or use WhatsApp for web.
Head Office
312 W 2ND ST Pmb
5345 Casper, WY
82601 , USA
Branch Office
Edmonton, Canada
Branch Office
Cairo, Egypt
Supported Payment Methods
© 2025 Ahlan Quran. All rights reserved.
Cookies